Privacy Policy

Effective Date: July 5, 2018

‍Last Updated: April 16, 2025

Quantox Technology (“Quantox”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website Quantox.com. It also outlines your rights under European and UK data protection laws, including the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and the ePrivacy Directive.

1. Who We Are

Quantox Technology is a European-based technology solutions company headquartered at Episkopa Nikifora Maksimovića 31, 32000, Čačak, Serbia. For the purposes of data protection law, Quantox is the data controller of your personal data collected via this website.

If you have any questions or concerns regarding this policy, or wish to exercise your data protection rights, please contact us:

📧 Email: security [@] quantox.com

📫 Address: Episkopa Nikifora Maksimovića 31, 32000, Čačak, Serbia

2. What Data We Collect

We may collect and process the following categories of personal data:

• Identity Data – full name, job title, company name

• Contact Data – email address, telephone number, business address

• Technical Data – IP address, browser type and version, device type, time zone, operating system

• Usage Data – page views, session duration, referring URLs

• Communication Data – messages submitted via contact forms, inquiries, email content

3. How We Collect Data

We collect data in the following ways:

• Direct interactions – when you fill out a form, send an email, or communicate with us directly

• Automated technologies – through cookies, server logs, and analytics tools

• Third-party sources – such as analytics providers (e.g., Google Analytics), CRM systems (e.g., HubSpot)

4. Legal Basis and Applicable Laws

We process your data in compliance with the following data protection laws:

• General Data Protection Regulation (EU Regulation 679/2016) – applicable to all EU residents

• UK Data Protection Act 2018 – applicable to users in the United Kingdom

• ePrivacy Regulations 2011, implementing the EU ePrivacy Directive (2002/58/EC) – regulating cookies, analytics, and electronic communications

These laws establish legal bases for our data processing activities, which may include:

• Consent – for marketing or non-essential cookies

• Contractual necessity – to deliver services or respond to inquiries

• Legal obligation – for compliance with applicable laws

• Legitimate interests – such as improving our website and services, ensuring security, or communicating with users

5. How We Use Your Data

We use your personal data to:

• Respond to your questions and inquiries

• Deliver services or information you request

• Improve and personalize your browsing experience

• Send newsletters or promotional materials (if you’ve opted in)

• Maintain security and integrity of our systems

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze how visitors use our website

• Improve site performance and content

• Support marketing campaigns and audience measurement

• Remember your preferences

We obtain your explicit consent before setting non-essential cookies, in line with the ePrivacy Directive and GDPR. You can manage or withdraw your consent at any time via our Cookie Settings or your browser.

Refer to our Cookie Policy for more details.

7. Marketing and Communications

We may send you newsletters or promotional emails if you have provided your consent. You may opt out at any time using the unsubscribe link in our communications or by contacting us directly.

We will not send you unsolicited marketing communications without your prior consent.

8. Data Sharing and Transfers

We do not sell your data.

However, we may share data with trusted third parties for specific purposes:

• Service providers – for web hosting, analytics, CRM, email delivery

• Legal or regulatory authorities – when required to comply with legal obligations

• Internal team members or affiliates – to fulfill requests or manage operations

If your data is transferred outside the EU/EEA or the UK (e.g., to the U.S.), we ensure adequate safeguards such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions by the European Commission or UK ICO

9. Data Retention

We retain your personal data only for as long as needed:

• To fulfill the purposes for which it was collected

• To comply with legal or regulatory obligations

• To resolve disputes or enforce agreements

Marketing-related data is generally retained for no longer than 24 months, unless you withdraw consent earlier.

10. Your Data Protection Rights

Under the GDPR and UK law, you have the right to:

• Access your data

• Rectify inaccurate or incomplete information

• Erase your data (“right to be forgotten”)

• Restrict processing

• Object to processing based on legitimate interest

• Withdraw consent at any time

• Data portability – request transfer to another provider

To exercise your rights, contact us at security [@] quantox.com. We may ask for verification of identity before processing your request.

If you're not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority (DPA) or the UK Information Commissioner’s Office (ICO).

11. Security of Your Information

We implement technical and organizational safeguards to protect your personal data, including:

• Encryption of data in transit (SSL)

• Access controls and authentication

• Regular security monitoring

Despite these measures, no system is entirely secure. If we experience a data breach, we will notify you where required by law.

12. Third-Party Links

Our site may include links to third-party websites, plug-ins, or services. We do not control these websites and are not responsible for their privacy practices. Please review their policies separately.

13. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Last Updated” date. If changes are significant, we will notify you via email or a banner on the site.

15. Contact Us

For all privacy-related questions or requests:

📧 Email: security [@] quantox.com

📫 Address: Episkopa Nikifora Maksimovića 31, 32000, Čačak, Serbia

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